Jalo: Everything you need to know about our services

Jalo: Everything you need to know about our services

Welcome to Jalo! We are a supply logistics platform for distributors, business operators and entrepreneurs looking to grow their businesses. Managing and running logistics have become much easier than ever before!

Jalo is a company that brings smart, simple and scalable technology-driven solutions for the logistics industry, that help businesses find the best way to ship their packages anywhere. Having established a wide network of carriers, and intelligent use of technology, we provide the best rates in the industry and the widest coverage for your business.

We offer three services Hyperlocal Delivery (within city deliveries), Long Distance Delivery (nationwide and international delivery) and Specialised Delivery (time-sensitive and critical parcels). Our full-service operation started in Abuja and is soon expanding to other States in Nigeria – and as we grow, countries in West Africa.

About Jalo

With Jalo, we provide you with all the tools you need to effectively manage all the logistics needs of your retail business – from shipping to inventory management, to payments and more.

Our company is working to build the future of retail across Africa. We have developed a suite of unique solutions designed for small and medium-sized retail businesses. Our out-of-the-box solution provides all the tools SMB retailers need to manage the logistics of their retail operations, on one platform.

Our goal is to help facilitate all kinds of commerce, for all kinds of retailers, in all kinds of settings.

Sign up now

Signing up means access to a complete suite of software services to help you grow your business. Start growing your business and increasing sales with Jalo today.

Work with us

We’re always looking for talent. Got what it takes to work with us? Great! Send us a link to your resumé or portfolio to become part of our talent pool.

Reseller program

Become a Jalo Reseller. Make money selling Jalo Retail Software.

Contact Us

Want to learn more about how Jalo can grow your business? Contact us today. We would love to hear from you.

Give us a call or drop by anytime, we endeavour to answer all enquiries within 24 hours on business days.

We are open from 9 am — 5 pm on weekdays.

Referral program

Make money referring Jalo to retailers near you. The more you promote, the more you earn.

By joining our referral program, you’ll be working to get your clients to use Jalo as their commercial solution now, and in the future.

Jalo is transforming retail across Africa. You can help lead the way. Discover how our Reseller Program can help your clients build the business of their dreams and make you money in the process.

Make money

Simply refer clients using a customized URL, email or sign-up on their behalf to start getting paid. Jalo Partners receive a 20% ongoing revenue share from each retailer.

Help your clients grow

Get the right tools to help your client succeed. Track your client’s progress, upcoming payments, review sales and download training materials through our new partner portal.

Grow your partner status

With the more clients you refer, and the more transactions your customers make, you can grow your Partner status, and earn more points and perks as a Jalo Partner.

Our delivery methods

UAV Delivery

We use fixed-wing and rotor drones to deliver your critical packages. Our fully integrated drone delivery service is typically used to handle deliveries to hard to reach terrain and locations.

Carrier Delivery

With a focus on an asset-light system, We operate a network of carriers (in house and external) to execute on-demand delivery requests for our clients.

Our services

Transport Manager

Manage the way your products are transported with software that’s flexible, intelligent and trusted.

Transport Manager is the most ideal solution which offers automated delivery route planning & route optimization, automated real-time resource allocation, and much more on a simple and intuitive dashboard.

Transport Manager is designed for retailers with their own assets to manage and handle. All the features you need to effectively manage the transportation leg of your supply chain process is made available on your Transport Manager dashboard.

We give you the power to reach your customers with efficient last-mile shipping, delivery and dispatch management. With this service, we keep you updated with highly accurate real-time tracking, route deviation alerts and notifications.

Our platform lets retailers of all sizes manage delivery assets and shipments from one place. Enjoy intelligent features that help you make better decisions for your business:

Real-time tracking

Real-time last mile tracking on a map interface, which can be shared through secure links or push notification APIs.

Automated planning & optimization

Resource capacity, delivery route planning and route optimization software for all distribution models including single pick up-multiple drop and multiple pick up-multiple drop algorithms.

Electronic proof of delivery

Electronic proof of delivery as image, signature, timestamp and geo-coordinates.

Dynamic rerouting

The algorithm considers various parameters including resource capacity, customer locations, time preferences, traffic and weather conditions.


Our last-mile delivery applications are hardware independent and have a negligible impact on battery life.

Interactive dashboard

Interactive dashboards to analyze the entire delivery network using heat maps, trend lines and planned vs actual SLA comparisons.

Pricing plan

Want to make Transport Manager a part of your business operations? Here is the pricing plan:

Basic – N10000 per month

  • Up to 5 Assets 
  • Up to 5 User Accounts 
  • Up to 100 shipments daily 
  • Basic features & reporting

Value – N25000 per month

  • Up to 50 assets
  • Unlimited user accounts
  • Above 100 shipments daily
  • Advanced features

Premium – N40000

  • Above 5 assets
  • Unlimited user accounts
  • Above 100 shipments daily
  • Advanced features & customizable

Shipping and Fulfilment Service

Jalo handles shipping and fulfilment for your business.

We offer you an end-to-end service at your convenience. Providing speed and efficiency at all times. With one account, we’ll take the hassle off shipping for your business. Choose Jalo now!

Here are the features that power our solution:

Multiple request channels

You can request delivery via the web or by using our mobile application.

Track delivery

You and your customers will receive SMS and Email updates about the status of your delivery.

Easy integration

Our API lets you manage deliveries from within the systems that run your business.


Store some of your inventory with us and we will ship it out as soon as orders are placed.


Keep track of the number of deliveries you do and use data to improve your business.

Bulk orders

Add orders in bulk & ship them in one go. Don’t waste time doing repetitive tasks.

Multiple carriers

Our network of delivery partners offers the best option for your delivery request.

Amazing support

Our order officers help you choose the right partner for your delivery.

Our shipping policy

Jalo will not carry any item we consider to be offensive, illegal or liable to cause any sort of harm or destruction to property or human life. We reserve the right to decide which goods to carry based on our shipping policy.

Jalo reserves the right to seek all remedies available for violations of the Shipping Policy, including without limitation, the right to revoke access to our service/platform.


“Jalo has been a massive plus for my business—we have increased sales immensely because we can sell to our customers wherever they are.”

  • Victor, Owner of Cafe Thirteen

“We’ve been using Jalo for a while, needless to say, we’re hugely impressed by the immense value they offer our business.”

  • Mitun Dada, Founder of Eat to Live

“Jalo’s retail dashboard is without a doubt their best work yet. It’s fast, performant and absolutely stunning.”

  • Muyiwa Aluko, Owner of Music Mall

“Once the package is scheduled for pickup, we have zero worries about a reliable delivery.”

  • Grace, Gafa Sandals

“Used Jalo to send documents from Abuja to Lagos. They saved me the stress of having to commute for hours and haggle prices with conductors.”

  • Marie, a university student

“Jalo’s powerful integrations and ease of use make it our recommended app to businesses that want to move their store online.

They provide the automation and optimization for order management as well as the accounting data my clients need for accurate financials.”

  • Michael Adedeji, Jalo Partner

Frequently asked questions (FAQs)

How do refunds work?

Open a refund request with us and we can work with you to resolve it as soon as possible.

Can my customers pay using a debit card?

Yes, we accept all major debit cards, as well as bank transfers as a payment method on Jalo.

Is there a bulk-buy discount?

We have corporate and enterprise arrangements that our pricing team can assist with on a case-by-case basis. Contact Us for info.

Is there a minimum contract term?

No! The beauty of our service is that you can cancel anytime you need to — no questions asked.

Do I need an SSL certificate?

We recommend using a third-party provider to unburden yourself. A member of our team can help set this up for your sales channel.